Sorry, you need to enable JavaScript to visit this website.
text sizeaaa
hamburger overlay

FAQ Listing

To keep your lancing device in good condition, clean it regularly and wipe off any blood from it immediately. Clean your lancing device from the outside only. Never dip the Accu-Chek Softclix lancing device in water or any other liquid. This may damage internal parts, and impair operation of the lancing device. Follow a weekly cleaning regimen using alcohol wipes. In addition, thoroughly wipe the inside of the cap using a cotton bud moistened with 70% Isopropyl Alcohol. Other substances used for cleaning may attack the plastic and stop the lancing device from operating properly. Do not clean the Accu-Chek Softclix lancets. Allow your Accu-Chek Softclix lancing device enough time to dry thoroughly. Check your package insert for detailed instructions on how to clean the lancing device.
Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility.
Take the following actions: Run warm water over your hands before obtaining blood to increase blood flow. Be sure to dry hands completely. Improve blood flow to the fingers by warming them. Lower hands below your waist level and gently massage the selected finger before obtaining blood. Press the lancing device firmly against the side of your fingertip. After lancing, massage your finger towards the tip to encourage a blood drop to form. If all of the above steps are insufficient, increase the penetration depth of the lancet device by rotating the cap one step at a time.
Lancets should be placed and disposed of in sharps container.
The Accu-Chek Softclix lancing device is small and easy to operate. Pull off the cap. Insert a new lancet into the lancet holder and push it in until it clicks. Press the cap on again until it clicks. Turn the rotatable cap to the desired penetration depth. Press the priming button down until it clicks. Press the lancing device firmly against the side of the fingertip. Press the yellow release button. After measuring your blood glucose, pull off the cap and slide the ejector forwards to remove the lancet.
Dropping the lancing device with a lancet inserted may loosen the lancet in its holder. If that happens, the lancet will no longer be properly lodged and cannot be used to obtain blood. In rare cases, the lancet may protrude from the cap. Take great care not to touch the front of the cap.
No. The Accu-Chek Softclix lancing device is intended to be used by one person only. If someone else uses your lancing device there is an increased risk of cross contamination and infection.
The tip of a new needle is sharp and precisely formed to ensure gentle lancing, but the tip can become dull or Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection and obtaining blood remains virtually pain free.
Yes. However, any contamination of the fingertip with dirt or liquids (sweat, fruit juice, etc.) may affect glucose readings. Clean and dry fingertips are a pre-requisite for an optimal blood glucose test.
Start with a low setting when using the lancing device for the first time. Dial to a higher setting until the blood volume is right. For alternative sites, try 3 for palm testing or 5.5 for forearm or upper arm testing. (These are suggested settings, yours may differ.)