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Frequently Asked Questions

General Questions

It is possible to use the Accu-Chek Spirit Combo Insulin Pump during air travel. However there are some aspects which need to be considered:

  1. Please disconnect your infusion set during take- off and landing. Rapid and extreme changes in air pressure, for example in an air plane that is taking off or landing can influence insulin delivery, especially if there are air bubbles in the cartridge or tubing.
  2. Turn off Bluetooth on both devices (pump and meter) to prevent communication between pump and meter to comply with flight safety instructions.

Your healthcare professional will prescribe the insulin that is appropriate for you. 

Optimal control requires a balanced approach. Insulin pump can certainly help you control your blood glucose level, but eating properly, monitoring your blood glucose and regular activity are equally important. The insulin pump doesn't take care of your diabetes—you do.

No. Insulin pumps are worn outside the body. They do not require any surgery or invasive procedures and can be disconnected as needed.

You'll need infusion sets (the tubing and connectors to attach the pump to your body), cartridges for the insulin, adapters (which connect the cartridge to the infusion set), batteries, battery covers and blood glucose monitoring supplies.

The system warranty coverage is against manufacturing defects. If your insulin pump or meter malfunctions due to intentional or unintentional misuse or mishandling, or if it is lost or stolen, any repair or replacement to the pump and meter is not covered under warranty. 

The Accu-Chek Spirit Combo Insulin Pump is fully functional without the meter and can be operated manually. If you forget the meter, you will be unable to perform a bG check or receive bolus advice. You will need to calculate your insulin requirement manually and deliver the bolus using the pump.

You can only pair the Accu-Chek Performa Combo meter with your Accu-Chek Spirit Combo Insulin Pump.

The Accu-Chek Spirit Combo Insulin Pump will not be affected by walk-through metal detectors. We recommend you do not put either the pump or the meter through the carry-on baggage X-Ray machine. For full body scanners, we recommend putting your pump into STOP mode to avoid the chance of any interference with a body scanner machine. We recommend you obtain a letter from your healthcare professional stating you have diabetes, will be wearing an insulin pump and will be carrying consumables.

Theoretically a strong magnetic field can lead to a permanent defect in the pump but we have no known case of such defect.

No. You should never use your insulin pump near electromagnetic fields such as x-ray, computer tomography (CT) or MRI. Disconnect and remove your pump and leave it outside these areas. If you do not follow this instruction your pump can be damaged and quit operation.

Regarding infusion sets, there is no need to remove a steel needle infusion set for X-Ray or CT. However, we do recommend you completely remove a steel infusion set for MRI scans.

Like other electronic and communications equipment, the Bluetooth service on the Accu-Chek Combo system must be switched off for the pump and meter if directed by the airline. While the Bluetooth service is off, the Accu-Chek Spirit Combo Insulin Pump can be operated independently of the Accu-Chek Performa Combo meter.

To turn Bluetooth service off on the Accu-Chek Spirit Combo Insulin Pump, go to the Bluetooth Settings menu. On the Accu-Chek Performa Combo meter, go into the Settings menu, then Meter, then Bluetooth. Follow the instructions given on the screen.

The Accu-Chek Spirit Combo Insulin Pump can withstand brief accidental water contact such as rain, water splashes or accidental immersion (IPX8). Before taking a bath or going into a whirlpool, shower or swimming pool, you should disconnect and remove your pump. Your Accu-Chek Performa Combo meter is not waterproof and must be kept dry at all times.

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Accu-Chek Combo

Item Description

The Accu-Chek Combo (insulin delivery) system consists of the Accu-Chek Spirit Combo insulin pump and the Accu-Chek Performa Combo blood glucose meter to provide blood glucose monitoring, bolus advice, remote control of the pump and extensive data management capabilities. It's discreet, customisable to your own needs and designed to be easy to use.




Accu-Chek Performa Combo


Full-colour meter shows pump screen


Accu-Chek Performa


Accu-Chek Spirit Combo


315 units of U-100

Benefits and Features

Customisable menu

  • Several menu options - standard, advanced or custom - to allow you to learn about the Accu-Chek Spirit Combo Insulin Pump step by step and customise it for your daily use


Large insulin cartridge for greater convenience

  • Convenient, easy-to-fill cartridge holds 315 units of U-100 insulin


Additional features

  • Alerts, warnings and alarms by sound, vibration or both - for more peace of mind
  • Automatic system status check (every three minutes and before each bolus)
  • Integrated key lock option
  • Discretion - thanks to two-way Bluetooth® wireless technology between the two devices
  • Confident bolusing - because of a reliable built-in bolus advisor for a quick and easy bolus delivery in 3 steps
  • Peace of mind - thanks to accurate measuring, alarm functions, key lock and fast occlusion detection
  • Easy-to-understand overview on relevant data - via integrated diary and onboard data analysis tools
  • Advanced diabetes management with accompanying software

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Roche is under license.




315 units of U-100

Benefits & Features

The Accu-Chek Spirit Combo insulin pump

  • Flexibility to adjust your basal rate to as low as 0.05 units/hour - in increments as small as 0.01 units - if you require small amounts of basal insulin
  • Temporary Basal Rate function lets you quickly adjust basal rate delivery to match changing conditions (illness, exercise, stress, premenstrual, etc.)
  • Insulin pump can operate independently of the meter, should the need arise
  • The cartridge holds up to 315 units of U-100, which maximizes convenience as daily insulin needs change
Additional Specifications
Basal rate:

0.05 U/h to 25 U/h; 24 hourly basal rates can be adjusted in increments of 0.01 (up to 1.00 U/h), 0.05 (up to 10.0 U/h) and 0.1 (up to 25.0 U/h)

Temporary basal rate:

Adjustable in 10 % increments and 15-minute intervals up to 24 hours

Maximum bolus:

50 units

Bolus options:

Quick, Standard, Extended and Multiwave (duration of Extended and Multiwave bolus adjustable in increments from 15 minutes to 12 hours)

Cartridge size:

315 units of U-100

Infusion sets:

Accu-Chek FlexLink infusion set

Water resistance:

IPX8 rated for brief, accidental contact with water

Safety features:

Alerts for blockages, low insulin cartridge, out-of-range blood glucose results, low pump or meter battery: Alerts include beeping, information on the display and vibrations.

Dual microprocessors: If a defect or fault occurs in one processor, it is identified by the other. The motor is immediately switched off and an error appears on the insulin pump and connected meter.

Key lock prevents accidental use.

Pump can be operated independently of the meter, if necessary.


83 x 56 x 21 mm


Approximately 110 g with battery, full cartridge and infusion set

Power supply:

1 x 1.5-volt AA alkaline (LR6) or lithium (FR6) battery

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Roche is under license.




Full-color meter shows proven bolus advice, blood glucose readings, diabetes diary and pump screen


Accu-Chek Performa

Benefits & Features

Blood glucose meter

  • Accurate1 results within seconds - for more flexibility
  • Integrated data management
  • Pre- and post-meal monitoring reminders

Remote control

  • Operates the Accu-Chek Spirit Combo Insulin Pump remotely—for more discretion
  • Bluetooth® technology = fast + reliable + invisible = discreet

Bolus advisor

  • Bolus advice in 3 simple steps—for less fear of hypos
  • Fully customisable to individual needs
  • Designed for tighter post-meal management for improved control over your diabetes

Reference: 1. Accu-Chek Performa package insert

Additional Specifications

Full color; displays proven bolus advice, blood glucose readings, diabetes diary and insulin pump screens

Sample size:

0.5 μl

Power supply:

3 x AAA alkaline batteries

Memory capacity:

1000 diary records


94 x 55 x 25 mm


Approximately 100 g with batteries

Data port:

Infrared (IR) window

Test principle:


Test averages:

7, 14, 30, 60, 90 days

Data management:

Logbook, trend graph, target report, standard week and standard day graphs

Additional features:

Auto power on with strip insertion; Auto off after two minutes

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Roche is under license.