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Contact Us

Thank you for visiting

If you have a question or concern relating to Accu-Chek products, please call or email us.

Emails will be attended to during normal business hours. Please allow up to 4 working days for a response.

Please note that this site is not intended or designed for reporting product related adverse events to our company. To report a product related adverse event please contact the Accu-Chek ExtraCare Customer Service Line directly at 6272 9200 (for Singapore).

In the event of a health emergency please contact Emergency Services at 995 or seek advice from your healthcare professional.

Accu-Chek ExtraCare Customer Service Line: 
Phone:+65-6272 9200 
Hours: 9:00am to 5:00pm (closed for lunch from 12:00pm to 1:30pm) 
Monday to Friday excluding public holidays
Email: [email protected]

Postal Address:
Roche Diabetes Care Asia Pacific Pte. Ltd.
8 Kallang Avenue #11-07/09 Aperia Tower 1
Singapore 339509


We kindly inform you that walk-in customers are no longer accepted. To ensure a smooth and personalized experience, we now require appointments for face-to-face visits. Please contact us at +65 6272 9200 to schedule an appointment at your convenience. Our dedicated team will be delighted to assist you. Alternatively, you may complete the form below.

Thank you for your understanding and cooperation.



We will get back to you as soon as possible within 4 working days

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