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Contact Us

Thank you for visiting

If you have a question or concern relating to Accu-Chek products, please call or email us.

Emails will be attended to during normal business hours. Please allow up to 4 working days for a response.

Please note that this site is not intended or designed for reporting product related adverse events to our company. To report a product related adverse event please contact the Accu-Chek ExtraCare Customer Service Line directly at 6272 9200 (for Singapore).

In the event of a health emergency please contact Emergency Services at 995 or seek advice from your healthcare professional.

Accu-Chek ExtraCare Customer Service Line: 
Phone:+65-6272 9200 
Hours: 9:00am to 5:00pm 
Monday to Friday excluding public holidays
Email: [email protected]


With effect from 3rd June 2024, we are streamlining our support for all incoming product and service inquiries through the following channels:

  • Customer Care Call Center at +65 6272 9200 (Monday to Friday, 9 am to 5 pm).
  • Email us at [email protected].
  • Alternatively, you may complete the form below.

By making this adjustment, we aim to deliver a higher standard of service quality and improved efficiency in catering to your needs. Please note that the walk-in service will no longer be available. We sincerely appreciate your patience and understanding during this transition period.

Thank you for your continued trust and support.



We will get back to you as soon as possible within 4 working days

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