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Contact Us

Thank you for visiting

If you have a question or concern relating to Accu-Chek products, please call or email us.

Emails will be attended to during normal business hours. Please allow up to 4 working days for a response.

Please note that this site is not intended or designed for reporting product related adverse events to our company. To report a product related adverse event please contact the Accu-Chek ExtraCare Customer Service Line directly at 6272 9200 (for Singapore).

In the event of a health emergency please contact Emergency Services at 995 or seek advice from your healthcare professional.

Accu-Chek ExtraCare Customer Service Line: 
Phone:+65-6272 9200 
Hours: 9:00am to 5:00pm (closed for lunch from 12:00pm to 1:00pm with effect from 1 Jan 2020
Monday to Friday excluding public holidays
Email: [email protected]

Postal Address:
Roche Diabetes Care Asia Pacific Pte. Ltd.
8 Kallang Avenue #11-07/09 Aperia Tower 1
Singapore 339509


We have resumed our regular customer service operations however walk-in customers are no longer accepted. Please contact us at +65 6272 9200 to make an appointment for a face-to-face visit. Prevailing Safety Management Measures released by MOH apply. Alternatively, you may complete the form below.


We will get back to you as soon as possible within 4 working days

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